Articy Forum

Hi guys,

I'm on a Multi-User trial and trying to get it working with my buddy. I've got the server running, ports forwarded, users created, they can sign in, and during import they receive the attached error.

It seems like their system is attempting to resolve a hostname that isn't on their system, because it would be on mine. Do I need to edit their /etc/hosts equivalent or something?

As far as I know, I'm not doing anything strange, this is all default setup.

Thanks in advance,
Eric

Hi Eric,

you are quite right, in the default setup, the server simply reports its own local name with is totally sufficient for LAN configurations.

In the internet case you need to ensure that the reported name could be resolved to the right computer, with is the internal machine in the internal network and the router for you buddies from outside.

As I assume you have an external routeable name for your buddies they use to connect the articy:server the easiest way might be to just set the -svn.machinename configuration.
Just take a look at this two posts:
https://www.nevigo.com/forum/viewtopic.php?f=38&t=18028
https://www.nevigo.com/forum/viewtopic.php?f=38&t=1766

Thanks Peter, we're going to try this!