Articy Forum


https://www.articy.com:443/forum/

Can not start Steam version outside of Steam

https://www.articy.com:443/forum/viewtopic.php?f=33&t=18540

Page 1 of 1

Can not start Steam version outside of Steam

Posted: Sat 30. Mar 2019, 17:32
by thousande
Hi

I am using the Steam version and when I try to run articy:draft from the Windows shortcut the installation created for me I get this error

https://i.imgur.com/JAUXt0k.jpg

The current workaround is to start articy:draft from the Steam launcher.


Is this a known issue and is there something I can tweak in order to start the application without via Steam?

Question #2: Just a question ;)

Is it possible to change my purchase to the regular version. I am aware of my my mistake of buying the Steam (personally, I have no benefit using the extra stuff)

Thanks

Thomas

Re: Can not start Steam version outside of Steam

Posted: Mon 1. Apr 2019, 12:55
by mosqueira
Hi,

I've just ran into the same problem as you...regreting to buy the Steam version. Just send an e-mail to support@nevigo.com asking them to change your Steam license to stand-alone license.
They've helped me pretty fast.

Don't forget to send a picture of your license information. You can find it as shown in the picture:

LicenseInfo.png
LicenseInfo.png (34.68 KiB) Viewed 8823 times

All times are UTC
Page 1 of 1