Can not start Steam version outside of Steam

Sat 30. Mar 2019, 17:32

Hi

I am using the Steam version and when I try to run articy:draft from the Windows shortcut the installation created for me I get this error

https://i.imgur.com/JAUXt0k.jpg

The current workaround is to start articy:draft from the Steam launcher.


Is this a known issue and is there something I can tweak in order to start the application without via Steam?

Question #2: Just a question ;)

Is it possible to change my purchase to the regular version. I am aware of my my mistake of buying the Steam (personally, I have no benefit using the extra stuff)

Thanks

Thomas
thousande
 
Posts: 6
Joined: Sun 10. Mar 2019, 10:12

Re: Can not start Steam version outside of Steam

Mon 1. Apr 2019, 12:55

Hi,

I've just ran into the same problem as you...regreting to buy the Steam version. Just send an e-mail to support@nevigo.com asking them to change your Steam license to stand-alone license.
They've helped me pretty fast.

Don't forget to send a picture of your license information. You can find it as shown in the picture:

LicenseInfo.png
LicenseInfo.png (34.68 KiB) Viewed 13996 times
mosqueira
 
Posts: 2
Joined: Thu 28. Mar 2019, 14:09

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