Articy Forum

Hi!

I'm having some problems with locating an issue which prevents me to export the Unity package through Articy. I am running the Steam Flex version of articy:draft 3.

Here's the callstack:

Code: Select all

2019-07-24 11:28:16 P-0000001B [E]: Custom Export failed
                                   
                                    --------------------
                                    articy:draft
                                    ############
                                   
                                    Username:      karuo
                                    MachineName:   NerdmobileOmega
                                    OS:            Microsoft Windows NT 6.2.9200.0
                                    Time:          2019-07-24T11:28:16
                                    Debug-Build:   False
                                    64-Bit build:  True
                                    64-Bit system: True
                                    ThreadName:    P-0000001B
                                   
                                      Exception
                                      =========
                                   
                                        NullReferenceException
                                        ----------------------
                                   
                                        System.NullReferenceException: Object reference not set to an instance of an object.
                                           at Articy.Models.Assets.Manager.AssetManager.GetRedirectionSafeFullFilename(Asset aAsset)
                                           at Articy.Editor.Export.Custom.CustomExporter.GenerateObjectDataForModel(BusinessModel aConstraintedModel, TypeLayoutInformation aTypeLayout, Dictionary`2 aPackageLocalizedStrings)
                                           at Articy.Editor.Export.Custom.CustomExporter.WritePackages(Dictionary`2 aPackageLocalizedStrings)
                                           at Articy.Editor.Export.Custom.CustomExporter.Start()
                                           at Articy.CustomExports.RuleSetExporter.Execute()
                                           at Articy.Editor.Commands.ExportProjectOrder.BackgroundWorkerOnDoWork(Object aSender, DoWorkEventArgs aDoWorkEventArgs)
                                           at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
                                           at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
                                       
                                        Source: ArticyModels

A screenshot of the export settings is in the attachments.

Please advise!

Hi Oakwarrior,

thanks for reporting this issue.
In order to figure out what the problem is we need some more information:
- Did you modify the export rulesets? If so, could you show us the changes? Especially changes related to assets.
- Could you send us a project where this issue occurs? If necessary via a support ticket.


Best regards

Chris

Hi!

No ruleset changes.

Here's the project:

https://drive.google.com/open?id=1D__8z ... vHOGUmTFzn

Thanks in advance!

Hi Oakwarrior,

we have tested your project on different machines with different articy versions (Steam / Non-Steam), but couldn’t reproduce your issue.
Through the stack trace you posted we know that this is most likely related to assets.

Could you test if the issue occurs for every asset or if it is bound to a specific asset? E.g. by excluding first all assets from the export via the package editor in the export rulesets and see if this works. If so, then continue figuring out which asset(s) causes that the export fails.


Best regards

Chris

[Articy] Christian Schildt wrote:Hi Oakwarrior,

we have tested your project on different machines with different articy versions (Steam / Non-Steam), but couldn’t reproduce your issue.
Through the stack trace you posted we know that this is most likely related to assets.

Could you test if the issue occurs for every asset or if it is bound to a specific asset? E.g. by excluding first all assets from the export via the package editor in the export rulesets and see if this works. If so, then continue figuring out which asset(s) causes that the export fails.


Best regards

Chris

Thank you for the pointers Chris!

I will try these out and come back to you later

Schönen Feierabend!
-Oak

It was indeed one of the assets, one of the portraits we had. Thanks for the advice!