Articy Draft no longer working

Fri 3. May 2019, 08:48

So, I installed a window's update today, and since then Articy Draft will not work. Whenever I start it up it goes "Failed to start Articy Draft because initialization of Steam Platform had failed." Any way to fix this?
tutu10
 
Posts: 1
Joined: Fri 3. May 2019, 08:45

Re: Articy Draft no longer working

Mon 6. May 2019, 09:03

Hi,

Thank you for your message and apologies for this inconvenience.

In order to solve this issue please try the following steps:

- Log-out from steam and completely close the client. Than restart Steam and try again.
- Run a verify on the files (articy:draft -> Properties -> Local Files -> Verify integrity of application files...")
- Try to uninstall and reinstall articy:draft (articy:draft -> Properties -> Local Files -> Uninstall application...")

I hope that one of these measures solves your issue. Please let us know if this is not the case.

Best regards,
Karsten
[Articy] Karsten Feyerabend
Articy Staff
Articy Staff
 
Posts: 23
Joined: Thu 16. Mar 2017, 16:11

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