Hi nemui,
since you already wrote to
support@nevigo.com and I did not get any further info I think your problem is solved.
But for all others that read this and have the same problem here some info on that:
If the export dialog do not open at all, the most common reason is due to an exception while initializing.
One known issue that leads to that behavior is if you have multiple partitions in the "Template Design" subtree. That should not be allowed, but was possible due to an bug in the 2.2 that was fixed in 2.2.5.
If you than remove a property from a feature and the templates that uses the feature are in a non-claimed partition some required fix-ups can not be made.
To find the offending features take a look at the
articy.log file that is located in the directory that can be opened if you enter
%Appdata%\nevigo\articy\2.x\Logs in the address bar of your windows explorer.
In this text file you will find an exception dump with the text
Articy.Utils.Exceptions.ParseException: The property '<PropertyName>' does not exist in feature '<FeatureName>'If you find such an entry do the following:
- ensure that all partitions under "Template Design" are retired
- take a look at the named feature and property, add or delete this property as required
- check all templates that use the feature, if the property is missing when expected or present when not, edit the template, remove the feature, then directly add it again, apply the changes. This ensures that the template is fixed without loosing already entered values in objects using the template.
If you have another exception in your log, please contact me at
support@nevigo.com and attach the log.
All the best
-Peter